Sales Policy

Effective Date: January 2, 2025

At Carsivoprocity, we strive to offer a seamless shopping experience for all of our customers. Our Sales Policy outlines the terms and conditions regarding the purchase of products from Carsivoprocity.com. By placing an order, you agree to abide by the terms outlined in this policy. Please take the time to read through our sales policy to ensure clarity and understanding before making a purchase.

Contact Information:

1. General Terms of Sale

  • Acceptance of Orders: All orders placed on Carsivoprocity.com are subject to acceptance. We reserve the right to refuse or cancel any order at any time. You will be notified if your order is canceled or if there is an issue with the product availability.
  • Product Availability: All products listed on our website are subject to availability. We make every effort to keep our website updated with current stock levels. However, in the event of an item being out of stock, you will be notified promptly, and you will have the option to either wait for restocking, choose an alternative, or request a refund.
  • Pricing: Prices on our website are displayed in US dollars and are inclusive of taxes, where applicable. Prices are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions.
  • Order Confirmation: Once you place an order on our website, you will receive an order confirmation via email with the details of your purchase. This email does not constitute an acceptance of the order but confirms that we have received your order.

2. Payment

  • Accepted Payment Methods: We accept a variety of payment methods to make your shopping experience convenient. Payment can be made via the following methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other Payment Methods (as specified at checkout)
  • Secure Transactions: We use secure payment gateways to process all transactions. Your payment information is encrypted and securely handled. We do not store sensitive payment information on our servers.
  • Payment Authorization: By placing an order, you authorize us to charge the payment method provided for the total order amount. If payment is declined or not processed, we reserve the right to cancel your order.

3. Sales Tax

  • Sales Tax: Applicable sales tax will be added to orders based on your shipping address and local tax laws. Sales tax rates are subject to change and will be calculated at checkout.
  • Tax Exemption: If you are tax-exempt, please contact our customer support before placing an order to ensure the appropriate adjustments are made.

4. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods to suit your needs, including standard shipping, expedited shipping, and express delivery. Shipping costs will be calculated at checkout based on the delivery address and selected shipping method.
  • Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed during peak seasons or holidays may experience slight delays.
  • Delivery Time: Delivery times depend on your chosen shipping method and destination. You will receive a tracking number once your order has shipped.
  • Shipping Restrictions: We currently only ship to valid addresses within the United States. For international shipping, please contact us for more details.

5. Order Cancellations

  • Order Cancellation by Customer: You can request to cancel an order within 24 hours of placing it. After this time, the order may already be in processing or shipped, and cancellation may not be possible.
  • Cancellation by Us: We reserve the right to cancel orders in the event of stock unavailability, pricing errors, or if we detect any suspicious or fraudulent activity related to the order. In the event of a cancellation, we will notify you promptly and issue a full refund.

6. Returns and Exchanges

  • Return Eligibility: We accept returns within 30 days of receipt for most items that are unused, unworn, and in original condition with all tags attached. Certain items, such as personalized products or final sale items, are not eligible for return. Please refer to our Return Policy for more information.
  • Exchange Process: If you wish to exchange an item for a different size or color, please contact us to initiate the exchange process. You may be responsible for return shipping unless the item was defective or shipped incorrectly.

7. Promotions and Discounts

  • Coupon Codes: From time to time, we may offer promotional discounts or coupon codes. To apply a coupon code, enter the code at checkout. Please note that coupon codes are subject to expiration dates, terms, and conditions. Discount codes cannot be applied to previously placed orders.
  • Limited-Time Offers: Promotions, sales, and special offers are valid only for the time period specified on our website. Once the promotion ends, the offer may no longer be available.

8. Product Information and Descriptions

  • Product Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, there may be minor variations in color or appearance due to lighting, screen settings, or other factors beyond our control. Please refer to the product details on our website for accurate information.
  • Product Reviews: We encourage customers to leave reviews and feedback on products they have purchased. These reviews help other customers make informed decisions. However, we reserve the right to remove reviews that violate our review guidelines.

9. Customer Responsibilities

  • Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. Please notify us immediately if you believe your account has been compromised.
  • Accuracy of Information: You are responsible for providing accurate and up-to-date information, including shipping address and payment details. We are not liable for any issues caused by inaccurate or incomplete information.

10. Limitation of Liability

To the fullest extent permitted by law, Carsivoprocity will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase, use of our products, or this Sales Policy.

11. Changes to This Sales Policy

We reserve the right to update and modify this Sales Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. We encourage you to periodically review this policy to stay informed of any updates.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy or your purchase, please contact our customer service team: